Conditions of Use

Welcome to Perfect Spares Pty Ltd (“Perfect Spares”, “we”, “our”, or “us”). These Conditions of Use govern your access to and use of www.perfectspares.com.au, including all information, products, services, and features available through our website.

By accessing, browsing, registering an account, or placing an order on our website, you acknowledge that you have read, understood, and agree to comply with these Conditions of Use. If you do not agree with these terms, please do not use our website.

1. About Perfect Spares Pty Ltd

Perfect Spares Pty Ltd is an Australian supplier of genuine, compatible, and replacement appliance spare parts and accessories.

Website: www.perfectspares.com.au

Email: monjurul@perfect-air.com.au

Phone: +61 414 146 227

Licence Number: 366470C

We reserve the right to update or modify these Conditions of Use at any time without prior notice. Changes become effective immediately upon publication on this website.

2. Website Use

You agree to use our website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the website.

You must not:

• Use our website for unlawful or fraudulent activities.
• Attempt to gain unauthorised access to our systems or customer accounts.
• Upload malicious software, viruses, or harmful code.
• Copy, scrape, reproduce, or distribute website content without our written permission.
• Interfere with the security or operation of our website.

We reserve the right to suspend or terminate access if we believe these Conditions of Use have been breached.

3. Product Information

We make every reasonable effort to ensure that all product descriptions, specifications, compatibility information, images, and pricing are accurate.

However:

• Product images are for illustration purposes only.
• Colours and appearances may vary depending on your display.
• Manufacturers may update specifications without notice.
• Customers are responsible for confirming that a part is suitable for their appliance before ordering.

If you are unsure about compatibility, please contact us before placing your order.

4. Pricing

All prices displayed on our website are in Australian Dollars (AUD) unless otherwise stated.

Prices may change without notice.

Although every effort is made to ensure pricing accuracy, errors may occasionally occur. If a pricing error is identified after an order has been placed, we reserve the right to cancel the order and issue a full refund.

5. Orders

Submitting an order does not constitute acceptance by Perfect Spares Pty Ltd.

Orders are accepted only after payment has been authorised and the products are available for dispatch.

We reserve the right to:

• Decline any order.
• Limit product quantities.
• Cancel orders affected by pricing, stock, or technical errors.
• Request additional information before processing an order.

6. Payment

Payment must be received before goods are dispatched.

Payments are securely processed through trusted third-party payment providers.

Perfect Spares Pty Ltd does not store complete credit or debit card information on its servers.

7. Shipping and Delivery

We deliver throughout Australia using reputable courier services.

Delivery estimates are provided for guidance only and may vary due to:

• Courier delays
• Weather conditions
• Public holidays
• Supplier availability
• Events beyond our reasonable control

Risk in the products passes to the customer once the order has been delivered to the nominated delivery address.

8. Returns and Refunds

Returns and refunds are handled in accordance with Australian Consumer Law.

If you receive an incorrect, damaged, or faulty product, please contact us as soon as possible.

Products returned due to incorrect ordering or change of mind may only be accepted if:

• They are unused.
• They remain in their original packaging.
• Prior approval has been obtained.
• They satisfy our Returns Policy.

Some products, including electrical components, electronic control boards, special-order items, or products identified as non-returnable, may not be eligible for return unless required by law.

9. Australian Consumer Law

Nothing in these Conditions of Use limits or excludes any consumer guarantees or rights available under the Australian Consumer Law.

Where required by law, customers remain entitled to the applicable statutory remedies.

10. Intellectual Property

All content available on this website, including but not limited to:

• Logos
• Product descriptions
• Images
• Graphics
• Icons
• Website design
• Software
• Text
• Layout

is owned by or licensed to Perfect Spares Pty Ltd and is protected under applicable copyright, trademark, and intellectual property laws.

No material may be copied, reproduced, published, transmitted, or distributed without our prior written permission.

11. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

Perfect Spares Pty Ltd is not responsible for the content, privacy practices, or availability of external websites.

Accessing third-party websites is entirely at your own risk.

12. Limitation of Liability

To the maximum extent permitted by law, Perfect Spares Pty Ltd shall not be liable for any indirect, incidental, consequential, or special damages arising from:

• Use of our website
• Product installation
• Incorrect product selection
• Delayed deliveries
• Business interruption
• Loss of profits
• Loss of data

Our total liability shall not exceed the amount paid for the relevant product unless otherwise required by law.

13. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection, use, and storage of your personal information as described in our Privacy Policy.

14. Security

We take reasonable steps to maintain the security of our website and customer information.

Although we use Secure Socket Layer (SSL) encryption and other security measures, no website or internet transmission can be guaranteed to be completely secure.

Users are responsible for maintaining the confidentiality of their account credentials.

15. Changes to These Conditions

Perfect Spares Pty Ltd may update these Conditions of Use at any time.

Any amendments will be published on this page and become effective immediately upon publication.

Your continued use of our website following any updates constitutes acceptance of the revised Conditions of Use.

16. Governing Law

These Conditions of Use are governed by the laws of Australia.

Any dispute relating to the use of this website or the purchase of products from Perfect Spares Pty Ltd shall be subject to the jurisdiction of the Australian courts.

17. Contact Us

If you have any questions regarding these Conditions of Use, please contact us.

Perfect Spares Pty Ltd

Website: www.perfectspares.com.au

Email: monjurul@perfect-air.com.au

Phone: +61 414 146 227

Licence Number: 366470C

We appreciate your trust and thank you for choosing Perfect Spares Pty Ltd for your appliance spare parts and accessories.